WPT Global FAQ

Complete answers about registration, download, deposits, and fair play

Registration & Verification

Can players from Taiwan register on WPT Global?

Yes. WPT Global is open to 50+ countries, and players from Taiwan can register and play normally.

What documents are needed for KYC verification?

A valid ID (passport, national ID, or license) and proof of address (utility bill or bank statement within 3 months).

Forgot my password?

Click "Forgot Password" on the login page and enter your registered email to receive a reset link.

How to download WPT Global on iOS?

Search for "WPT Global" on the App Store and download directly.

Mac shows "developer cannot be verified"?

Go to System Preferences > Security & Privacy > General, click "Open Anyway".

Antivirus blocking the installer?

The official installer is digitally signed. Temporarily disable antivirus or whitelist the file, then re-enable after installation.

What deposit method is recommended?

USDT (TRC-20) is recommended — lowest fees, fastest (about 15 minutes), 100% success rate.

How long do withdrawals take?

Crypto withdrawals average 2-5 minutes. Credit cards and e-wallets typically take 1-3 business days.

Is there a minimum deposit?

Minimum deposit is $10. We recommend at least $20 for a better match bonus experience.

Is WPT Global dealing fair?

Yes. WPT Global is RNG certified by Gaming Labs International (GLI), ensuring completely random dealing.

What is the Pro Cap system?

Each cash game table limits professional players to a maximum of 2, ensuring recreational players face fewer sharks.

Can I use HUD software?

No. WPT Global prohibits HUDs and real-time tracking tools to ensure a fair competitive environment.

How to set deposit limits?

In your account settings, you can set daily, weekly, or monthly deposit limits.

How to self-exclude?

Contact WPT Global support to request self-exclusion. During the period, you will not be able to log in.